Terms & Conditions

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Customer Care

Wholesale Inquiries

Thank you for visiting our website.  Our customers mean the world to us and customer satisfaction is #1 in our books.

Please ensure that you read and understand our shipping and return policy before placing an order. 

Please contact us at info@thehutchsisters.com with any questions or inquiries. Please note that for all corporate or associations there is a minimum order of 25 pieces.  Custom logos will incure a $90.00 imaging fee per item, with all custom logos being provided by the customer. Delivery times will vary.

The Hutch cannot assume responsibility for any damage incurred in shipping, and offers no warranties, written or implied, for items included in any packages.

Some items may be substituted at the discretion of The Hutch depending upon availability.

Please note we are NOT a peanut free facility.

Legal Stuff...

Trade Marks

Certain trade marks and trade names relating to brand names of other products and services mentioned in this web site are the trade marks and trade names of their respective owners.

Permitted Use

All content which forms part of this web site is the property of or licensed to The Hutch. You are authorized to copy material on one computer for your personal, non–commercial use only, or e–mail the information to a person who you feel may be interested in the content, provided that any copy of this material retains all copyright, disclaimer or other proprietary notices on it. Any other copying of this web site in whole or in part or any modification of any material is prohibited and violates The Hutch and its licensors intellectual property rights.

Nothing in this web site should be construed as granting any other right or license to any intellectual property of The Hutch, its licensors or any third party. You may not make any commercial use of any material from this web site, include such material in any product you make or distribute, or copy such material onto any other web site.  

Postings

Your ratings, reviews, comments and communications (collectively, “Postings”) that are entered by users on any part of The Hutch social media sites are the responsibility of the user entering the Postings.  THE HUTCH HAS NO RESPONSIBILITY FOR POSTINGS.  However, The Hutch retains the right, which it may or may not exercise in its sole discretion, to review, edit or delete any Postings which The Hutch deems to be illegal, offensive or otherwise inappropriate.  

You hereby represent and warrant that you have all necessary rights in and to all Postings you provide and that such Postings shall not infringe any proprietary or other rights of third parties or contain any libelous, or otherwise unlawful information. YOU AGREE TO INDEMNIFY THE HUTCH FROM ANY DAMAGES, LOSSES, COSTS OR EXPENSES WHICH THE HUTCH, ITS AFFILIATES, AND/OR THEIR RESPECTIVE EMPLOYEES AND/OR AUTHORIZED REPRESENTATIVES MAY INCUR AS A RESULT OF POSTINGS.

By contributing Postings to The Hutch social media sites, you give (or warrant that the owner of such rights has expressly given) to The Hutch and its affiliates a worldwide, royalty-free, perpetual, irrevocable and nonexclusive right and license to use, reproduce, modify, edit, adapt, publish, translate, broadcast, create derivative works from, distribute, perform, display and publicize such content anywhere, for any purpose and in any form, media or technology now known or later developed, without any compensation to you.  In addition, you acknowledge and agree that you have waived any moral rights in your Postings. You further agree that The Hutch is free to use any ideas, concepts, know-how, or technique contained in any of the Postings for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information, without compensation to you.

Limitation of Liability

The Hutch and its affiliates (collectively, "Affiliates") shall not be liable for any damages or injuries whatsoever arising out of or relating to the use of this web site or any web site linked to this web site, whether or not such damages or injuries might be foreseeable and whether or not The Hutch or its Affiliates have been negligent.

TO THE FULLEST EXTENT PERMITTED BY LAW, THE HUTCH IS PROVIDING "AS IS" AND MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, IN ANY CONNECTION WITH THE HUTCH, IT'S CONTENTS, OR ANY WEB SITE OR CONTENTS WITH WHICH IT IS LINKED. THE HUTCH DOES NOT WARRANT THAT THE FUNCTION OF THE HUTCH OR ITS CONTENTS WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE HUTCH OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

 

TO THE FULLEST EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE HUTCH BE LIABLE FOR ANY LOSS OF USE, LOSS OF DATA, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, OR FOR ANY DAMAGES OF ANY KIND OR CHARACTER (INCLUDING WITHOUT LIMITATION ANY COMPENSATORY, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES), EVEN IF THE HUTCH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THE HUTCH, ITS CONTENTS, OR ANY WEB SITE OR CONTENTS WITH WHICH IT IS LINKED. IN NO EVENT SHALL THE HUTCH’S TOTAL LIABILITY FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE), OR OTHERWISE, EXCEED THE AMOUNT PAID BY YOU FOR ACCESSING THIS SITE.

 

No Warranty

The content of this web site is provided for general information only.  Although The Hutch will try to ensure that this web site is current and does not contain inaccuracies, The Hutch does not warrant the quality, accuracy or completeness of any information available on this web site. The material may contain inaccuracies or typographical errors. The material is provided "as is". The Hutch does not make any warranties, whether expressed or implied, respecting any information, services or products described in or offered from this web site.

Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of Ontario, Canada without giving effect to any principles of conflicts of law.  You agree that any action at law or in equity arising out of or relating to these Terms and Conditions or The Hutch shall be filed only in the provincial or federal courts located in Ontario and you hereby submit to the nonexclusive jurisdiction of such courts. If any provision of these Terms and Conditions shall be void or unenforceable, then that provision shall be deemed severable from these Terms and Conditions and shall not affect the validity or enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter hereof.

By making a purchase at www.thehutchsisters.com, the purchaser agrees to the above terms and conditions.

 

LAST UPDATED: Dec 22, 2020

Want to partner up?  Contact us at info@thehutchsisters.com and lets get talking!

Payment Methods

The Hutch uses squareup.com and PayPal as our payment providers.  

 

We accept:

- Credit / Debit Cards

- E-Transfer

Privacy & Safety

Our users privacy is of the highest importance to The Hutch.

 

We only use recognized third party payment apps.  Please be assured your personal information will remain confidential. 

What we do to ensure your personal security

We take the security of your personal data very seriously. Our approach to information security is constantly evolving and continually reviewed.

 

We have adopted industry best practices from both technological and business process perspectives in order to make the security of your data a key part of the way we do business.

The Hutch may use your personal information for a number of different business purposes, for example:

-to fulfill your specific requests for products, services or      information

- to provide customer support to assist you with your   questions or complaints

- to conduct surveys in order to improve our services

- to measure and improve the effectiveness of our           website or our marketing

- to detect and protect against fraud and error

- to track and analyze your purchases and preferences to   better understand your product and service needs and   eligibility

- to tailor our online content offerings based on your   preferences

- if you ask, to offer and promote additional products     and services we offer

- for other purposes as described in this Privacy Policy

Your rights regarding your personal information

We may contact you via email with updates about the services that we offer or any changes that we have made to our Website.

 

You can opt in or out at any time by clicking the 'Unsubscribe' link in our emails.

 

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates (including, but not limited to, websites on which our service may be advertised). If you follow a link to any of these websites, please note that these websites and any services that may be accessible through them have their own privacy notices and that we are not responsible or liable for these policies or for any personal data that may be collected through these websites or services, such as contact and location data. Please check these policies before you submit any personal data to these websites or use these services.

Access to Information

You have the right to find out what information we hold about you. You can exercise that right by contacting us and we will send you any request for information in a suitable electronic form within 20 working days. To make a request for information please contact info@thehutchsisters.com and a member of our team will be in touch.

 

If your personal data is incorrect then you have the right to rectify this information and ensure that it is accurate and up to date. If your data is incorrect then please contact us at the email address above and a member of the The Hutch will rectify this on your behalf.

 

You have the right 'to be forgotten' and to have your personal identifiable information permanently deleted from our systems. Again, if you would like to exercise this right then please contact us at info@thehutchsisters.com.

 

There will be no charge made for reasonable electronic access to your information, your right to rectification or for your right to be forgotten from our systems.

 

How long we hold your information for?

The Hutch has procedures in place to regularly review what personal data we hold. We keep your personal data in a plain text format only for as long is required in order to carry out the processing activities you have permitted us to do. Once the order that you engaged with has concluded and we have completed all of the processing activities required to the get the items into your hands and gather feedback from you, our data lifecycle management comes into effect. All personal data we hold on you in our production databases that was collected as part of your engagement with one of your orders and is encrypted using your email address and a secret hash as the encryption key. Once your personal information has been encrypted, we then create an irreversible hash of your email address. We then replace the email address we hold on record with this hash.

Google Analytics

We use Google Analytics to understand general trends about our content and traffic sources; for example, where users come from, which pages are most popular, which sites provide most traffic, how our marketing efforts impact the amount of visits we receive. We have our Google Analytics account set to retain data for twenty-six months from the point at which you last visited our website.

 

Twitter Button

The Twitter button allows our users to share our platform and services with their followers more easily.

 

Twitter's privacy policy states they use cookies "to collect additional Website usage data and to improve our Services".

Please see Twitters privacy policies for more information.

 

Facebook Button

We use the Facebook button to allow you to share out platform with your friends and other Facebook users. We also use the Facebook Connect feature in certain campaigns to verify your identity and that of any friends you wish to share with.

Please see Facebook's privacy policy for more information.

Instagram

We use the Instagram button to allow you to share out platform with your friends and other Instagram users. We also use the Instagram features in certain campaigns to verify your identity and that of any friends you wish to share with.

Please see Instagram's privacy policy for more information.

Changes to Our  Privacy Policy

Any changes we may make to our Privacy Notice in the future will be posted on this page. The new terms may be displayed on-screen and you will be required to read and accept them to continue your use of our services.

Our website was created using Wix.com. Please visit their website for further privacy policies.