Shipping & Returns
All packages are shipped via recognized carriers unless otherwise specified.
Please allow 7 to 10 days for receipt of domestic packages. International packages will take longer depending upon the destination.
All prepaid subscription customers will be billed on the 30th/60th/90th day after initial payment. (i.e. monthly. bi-monthly or quarterly), OR in accordance to their PayPal agreement, and items will be shipped shortly thereafter. Custom order shipping times will vary depending on item availability. Customers will be emailed a tracking number after your purchase was successfully completed and shipped. International customers will receive a tracking number by request only, and may incur an additional charge.
All subscription orders are prepaid prior to the shipping cycle. Customers subscribing after the initial shipping date will be sent the currently available subscription box. Some customers may receive a different version of said subscription box. Customers subscribing after the shipping cycle may be wait listed depending upon product availability, and certain items may be substituted. THE HUTCH WILL CONTACT ALL CUSTOMERS WHO MAY MISS SHIPPING DEADLINES, AND DO OUR BEST TO ENSURE THAT NO SHIPMENTS ARE MISSED.
Express items are by request only and will incur additional charges.
Our items leave our facility in good shipping order. We are not responsible for any damage that may occur in shipping.
The Hutch will use all commercially reasonable efforts to deliver items as quickly as possible and within any time periods stated, but will not be responsible for any delays in delivery which are beyond our control.
Return & Exchange Policy
All sales final.
No exchanges, returns or credits.
We want happy, satisfied customers. Please contact us at firstname.lastname@example.org if you have any concerns.